With severe weather and record flooding currently affecting parts of New South Wales and southern Queensland, we hope you are safe, avoiding travel and staying updated with the latest weather conditions and advice from support services.
The Bureau of Meteorology (BOM) has warned of further deterioration in weather conditions, which could affect life and property in the affected areas. If you require emergency assistance, please call SES on 132 500. If you are in an emergency, please phone 000.
DSH Insurance’s top priority remains providing emergency support to vulnerable policyholders in need of assistance and timely processing of claims for flood, storm and rainwater related damage.
As we continue to monitor the situation and act on claim requests, we thank our policyholders for their patience. Our teams are working hard to provide timely support to every request.
DSH Insurance policyholders can lodge claims on 1300 552 662 or start an online claim.
Other support services:
- The latest flood warnings can be accessed here: NSW Warnings Summary (bom.gov.au)
- Roads and bridges may be impacted by flash flooding. You can find more information on the NSW LIVE traffic for road closures.
- For the latest weather updates visit the Bureau of Meteorology
- Other emergency updates can be found at NSW Emergency Services